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VISUAL DESIGNER

Digital & Print Graphic Designer

DIGITAL DESIGN: Created interactive & static infographics, emails, & content marketing assets.
> BRANDING: Helped companies consolidate existing brand presence, created comprehensive brand guidelines, extensive marketing ,& signage material.
> PUBLICATIONS: Crafted designs for: magazines, annual reports, trend reports, catalogs, brochures. Designed an award-winning redesign of a bi-monthly magazine.
> ADVERTISING: Developed ad concepts and a series of collateral pieces per campaign including posters, brochures, & various signage.
> FiLM & PHOTOGRAPHY: Created video ad. Shot photography for campaigns.

Graphic Designer

> Perform graphic design services for 1 of the leading Vietnamese magazines in the United States.
> Convert client ideas into images, layouts, and designs; design innovative webpages
> Present materials to clients and revise to ensure final products are executed to clients’ standards.
> Discuss marketing ideas and materials with the President and clients to ensure creative goals are aligned.
> Partner with the President and Graphic Design Lead on Photoshop and Illustrator projects to ensure clients objectives are achieved.

Graphic Designer & Manager

> Design the layout and format of creative projects, including created menus, banners, signs, and marketing materials for a new chain restaurant using InDesign, Photoshop, and Illustrator.
> Developed and implemented a marketing strategy partnering with Senior Leadership.
> Created and managed a webpage and online marketing/media.

Freelance Visual Designer

> Web design and development focus on WordPress.
> Design the layout and format of creative projects, including logos, print work, and advertising using InDesign, Photoshop, and Illustrator.
> Advise clients on printing trends, design processes, and product costs.
> Gather information on clients’ backgrounds to gain inspiration for branding platforms, business cards, websites, templates, and posters.
> Create monthly print newsletters using InDesign; ensure links, bleed marks, and color tones match clients’ needs for printing purposes.
> Develop logos for various companies; starting with client inspirations, create concept sketches and thumbnails and use clients’ feedback to render/revise designs.
> Utilize Photoshop to design digital billboards; collaborate with clients on content, color correction, and imagery.
> Collaborate with marketing teams, project coordinators, and owners to communicate changes and progress.
> Prepare files for distribution to external parties for print and web-based application.

Assistant Manager

> Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
> Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
> Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
> Performs restaurant opening and/or closing duties
> Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
> Completes weekly inventory as needed
> Assists in administrative duties including maintaining files, records and all required documentation
> Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
> Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Shift Manager

> Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning. Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager. Perform unit opening and closing duties which includes cash management, inventory management, stocking, and unit appearance.
> Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards. - Communicates, explains and suggestively sell menu offerings, products, and promotions to guests.
> Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.
> Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
> Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager.
> Perform unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance.
> Adheres to and ensures all company policies, procedures and safety guidelines are followed.
> Support the training of associates to ensure that unit standards, sales and customer service are maintained.
> Ensure that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists
> Follows safe food handling and proper hygiene practices.
> Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
> Performs other duties as assigned.